Resource Manager

May 9, 2022

Last updated: May 6, 2022

POSITION SUMMARY

Reporting to the Head of Production,  the Resource Manager supports agency resourcing and scheduling, building tools and systems to understand forward-looking capacity, identifying capacity crunches, working with team leads to assign project work, and visualizing & communicating the narrative of overall agency workload to employees.

Point Blank is committed to equitable hiring, development, and promotion with recognition that equity-seeking candidates continue to face systemic barriers to employment. We see immense value in hiring, training and promoting professionals from a wide variety of backgrounds. Because of this, we particularly encourage candidates from equity-seeking and under-represented backgrounds to apply.

ACCOUNTABILITIES

  • Monitor all committed and prospective work from a high level to provide useful data and strategic recommendations about timing, capacity, and assignments.
  • Work with Team Leads to hire team members onto project work/make assignments.
  • Prospectively identify the capacity-related need for contractors and employees and provide hiring and training recommendations to team lead(s) and HR.
  • Support the orientation of the full team to the rhythm of committed and prospective work.  
  •  Design, evolve, and maintain reporting dashboards and visualizations of committed and prospective work for decision makers, teams, and individuals. 

WHAT YOU DO

  • Analyze and manage project requests and deadlines with team leads
  • Iterate on existing visualizations and reporting dashboards and conceive of new ways to synthesize information on forward-looking capacity into usable formats for:
    • The Sales team
    • Team leads
    • Individual team members
  • Ensure all inputs to the visualizations and reporting dashboards are kept up to date on at least a weekly basis (or as appropriate for the tool) so that these tools continue to provide useful information on an ongoing basis. 
  • Use the tools and systems created to understand individuals’ current and forward looking capacity in order to inform and support team leads in making work assignments for themselves and their team members, including earmarking/assigning campaign directors and producers to prospective work at the appropriate time in the sales process and working with other team leads to assign all project roles once work is confirmed.
  • Conduct structured check-ins with Team Leads on a biweekly basis in order to support them in understanding, managing, and planning capacity and assignments for themselves and their teams. 
  • Provide cross team support to team leads in planning and approving staff time off/vacation booking as well as managing and approving overtime for employees.
  • Assist team leads and producers in managing adjustments or reassignments in the case of unexpected absences (e.g. health leave).
  • Understand the bird’s eye view of agency work in order to make hiring recommendations (for contractors or employees) in advance of capacity crunches and to flag important periods of unavailability and important fluctuations in workload.
  • Develop and maintain a method to visualize overall agency workload over time into the future.
  • Manage vendor/freelance sourcing, onboarding, and invoicing.
  • Managing the effective performance of employees and contractors 
  • Other duties as assigned or conceived of.

Requirements

WHO YOU ARE

  • Organized and detail oriented, strong project management skills
  • Strategic thinker
  • Thrives in a fast paced, creative environment
  • Build strong relationships with internal teams and external resources
  • Business minded while managing with empathy and compassion

MUST-HAVES

  • 5+ years agency experience
  • Resourced multiple teams and projects in a creative environment
  • Project management experience; understand timelines and budgets 
  • We’re open to candidates from anywhere in Canada, but with a preference for candidates based in Toronto or Vancouver, followed by Ottawa, Edmonton, Calgary and Winnipeg. The person you report to works in Calgary.

ADDITIONAL ASSETS

  • Experience working in resourcing or project management software tools

PHYSICAL DEMANDS


While performing the duties of this job, the employee regularly operates a computer and other office equipment and remains in a stationary position, often sitting (or standing if at a standing desk) for prolonged periods; communication is via email, chat, phone, video, and/or in-person with others inside and outside the agency in order to exchange information; repetitive motions may include the wrists, hands, and/or fingers in order to operate computer and other office equipment.

WHO WE ARE

Founded in 2009, Point Blank Creative is a national full-service agency working to unleash the power of progressive movements by bringing together best practices in traditional advertising, digital, and community organizing. We work with movements and causes we care about, with a particular focus on the labour movement, electoral politics, health care, and issues of economic, social, and environmental justice.

Our team is an incredible group of progressives who have all chosen to work at Point Blank for the same reason it was founded: to help progressive organizations build effective tools, winning campaigns, and game-changing movements. We’re proud to say that our 45 staff hail from 8+ countries, speak 12+ languages, and over half are women—and we have gender parity and diverse sexual identities at every level of the agency.  

We work and live on the unceded territory of the Algonquin Anishinaabe and Coast Salish peoples, as well as the Coast Salish territory of the Lək̓ʷəŋən (Lekwungen)/Songhees, Esquimalt, WSÁNEĆ Nations, including the territories of the xʷməθkʷəy̓əm (Musqueam), Stó:lō, səl̓ílwətaʔɬ (Tsleil-Waututh), Sḵwx̱wú7mesh (Squamish) Nations; in Treaty 6 territory, the traditional meeting ground and home for many Indigenous peoples, including Plains and Woodland Cree, Assiniboine, Saulteaux, Niitsitapi (Blackfoot), Métis, and Nakota Sioux peoples; in Treaty 13, the traditional territory of many nations including the Mississaugas of the Credit, the Anishinabewaki ᐊᓂᔑᓈᐯᐗᑭ, the Chippewa, the Haudenosaunee and Huron-Wendat peoples, this land is also home to many diverse Indigenous, Inuit and Métis peoples.

Why work with us?

  • Our entire team is campaigners who are committed to social change. We work with causes and movements we believe in – and we have a great time doing it.
  • We offer paid health leave and an extended benefits package – including a health and dental plan.
  • We offer flexible working arrangements using a hybrid model where employees can opt to work from home and in the office.
  • Our Vancouver, Toronto and Ottawa offices are centrally located – close to transit and great places to live and eat. 

Compensation

Salary is commensurate with experience and expected to be in the range of $75,000 – $85,000.

Submissions will be reviewed, and top applicants invited for an interview. Only those selected for an interview will be contacted.

Closing Date: Don’t delay your application!! We are looking to hire immediately and will be conducting interviews on a rolling basis.

Please note, for in-person work at our offices or with clients, employees are  expected to be fully vaccinated

Point Blank is committed to providing accommodations for people with disabilities. If you require an accommodation at any point during this process, please notify careers@pointblankcreative.ca and we will work with you to jointly address your needs.